> For the complete documentation index, see [llms.txt](https://docs.vyfi.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vyfi.io/support/common-issues-with-harvesting/cannot-read-properties-of-null.md).

# Cannot read properties of null

These troubleshooting steps can fix most surface level issues when using our platform

<figure><img src="https://787653979-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MZWCLXepwf1Xs07VKic%2Fuploads%2FzSAlwER5QwlyBFD6MNNl%2Fimage.png?alt=media&amp;token=8617f0bc-1d10-4777-b0f6-839268cfc15a" alt=""><figcaption></figcaption></figure>

This is a UI Error on our app, please follow these steps to clear it.

**1)** Switch in between the v1 and v2 page.

**2)** Refresh your Browser